Privacy Policy

  • Legal Terms & Privacy Policy
  • Terms of Services
  • In-app Purchase
  • Processing of Data
  • Data Deletion and Retention
  • Data Subject Rights
  • Privacy Pledge
  • Data Automatically Collected
  • Reason to collect data
  • Data Protection
  • Use of Service – Restriction
  • Updation of the Privacy Policy
  • Contact Us

1. Legal Terms & Privacy Policy

We are committed to information security, privacy, data processing, data authorization, transparency of data usage, data retention, and data deletion.

Tambola Bingo which is a product of Signity Solutions Pvt. Ltd. should not be copied or redistributed in any manner without the written consent of the company.

2. Terms of Services

The Terms of Service govern the relationship between the user and Tambola Bingo. The policy describes how we will treat your personal information when you play the Tambola Bingo game. We respect your right to privacy. You have the right to know what information we hold about you. To access the features as an authorized user, it is important to log in via Apple id, Facebook account, or email id. The data is solely used to provide the features within the application. We will never misuse your information or pass it on to a third party.

The information shall be used to notify you regarding the software development, software upgrades, special offers by sending you an email. If you don’t want to receive notifications from us, you can anytime ask us to stop notifications by sending us an email to this effect and even ask us to delete your data in our database. By downloading the Tambola Bingo app, you accept and agree to be bound by these Terms & Services.

3. In-app Purchase

In-app purchases are user-specific. You have to be an authentic player to earn virtual coins in the game. Regular players and winners earn coins. These are only virtual coins that can’t be redeemed for money. When the coins get exhausted, you can buy them via in-app purchase. On switching the device, you can recover your coins after you log in as an authentic user.

4. Processing of Data

4.1 Roles and Regulatory Compliance.

4.1.1 Processor and Controller Responsibilities. The parties acknowledge and agree that:

(a) the subject matter and details of the processing are described in Appendix 1a and/or Appendix 1b, depending on the Tambola Bingo Offerings at issue; and

(b) Tambola Bingo is a Processor of that Personal Data under Data Protection Legislation; and

(c) Customer is a Controller of that Personal Data under Data Protection Legislation; and

(d) Tambola Bingo will immediately inform Customer if it believes that Customer’s instructions with respect to the Processing of Personal Data violate the GDPR or Member State provisions; and

(e) each party will comply with the obligations applicable to it in such role under the Data Protection Legislation with respect to that Personal Data.

4.1.2 Server Logs

Nature and purpose of data processing

We collect data on each visit to our website ("Website") and Tambola Bingo App (so-called Server log files), which include:

Name of the Website visited, date and time of the visit, data amount transferred, information on a successful call, browser type as well as version, the operating system of the user, referrer URL (the page visited before), IP address, and the requesting provider as well as the following, if a mobile end device is being used:

country code, language, name of device, name, and version of the operating system.

We use these server log files only for statistical evaluations for the purpose of optimizing our services and in order to guarantee the stability and operational security of the Tambola Bingo Website and Tambola Bingo App.

4.1.3 Customer Responsibilities. Customer agrees that:

(a) Customer has established or ensured that another party has established a legal basis for Tambola Bingo’s processing of Personal Data contemplated by this DPA;

(b) to the extent required by Data Protection Legislation given the context of the processing and unless another legal basis supports the lawfulness of processing, all notices have been given to, and consents and rights have been obtained from, the relevant data subjects and any other party as may be required under applicable law (including European Data Protection Legislation) for such processing; and

(c) Personal Data does not and will not contain Special Categories of Personal Data.

4.2 Scope of Processing and Authorization.

4.2.1 Customer’s Instructions.

By entering into this DPA, Customer instructs Tambola Bingo to process Personal Data:

(a) to provide the Tambola Bingo Offering;

(b) as authorized by the Agreement, including this DPA; and

(c) as further documented in any other written instructions given by Customer and acknowledged in writing by Tambola Bingo.

4.2.2 Tambola Bingo’s Compliance with Instructions. Tambola Bingo will only process Personal Data in accordance with Customer’s instructions described in Section 4.2.1 unless Data Protection Legislation requires otherwise, in which case Tambola Bingo will notify Customer in writing (unless that law prohibits Tambola Bingo from doing so on important grounds of public interest).

5. Data Deletion and Retention

5.1 Deletion on Termination

On termination of the Agreement or expiry of the Term and at the choice of the Customer, Tambola Bingo will either delete or return (in a common machine-readable format) the Personal Data to the Customer and certify in writing that it has done so unless Union or Member State law requires the storage of the Personal Data.

5.2 Retention

Tambola Bingo will use all commercially reasonable efforts to implement and maintain appropriate retention periods for Personal Data in accordance with Data Protection Legislation. Tambola Bingo will delete Personal Data as soon as retention of such data is no longer necessary for the purposes of processing under this DPA, subject only to situations where a longer period is required under European Union or Member State law.

5.3 Storage duration

The log files and IP addresses of website visitors, which we process as described below, are deleted within 30 days

5.4 Third Country Transfer

The data processing agreement with the services provider includes Standard Contractual Clauses approved by the EU Commission and adequate guarantees that data protection obligations will be met.

5.5 Request to delete data

Users can request to delete their personal data anytime from our feedback form by selecting the feedback type as 'Data Deletion Request' (Request now)

6. Data Subject Rights

6.1 Customer’s Responsibility for Requests

During the Term, if Tambola Bingo receives any request from a data subject in relation to the data subject’s Personal Data processed in connection with the Tambola Bingo Offering, Tambola Bingo will advise the data subject to submit their request to the Customer and the Customer will be responsible for responding to any such request, subject to the assistance to be provided by Tambola Bingo pursuant to Section 6.2 below.

6.2 Tambola Bingo’s Data Subject Request Assistance

Tambola Bingo will (taking into account the nature of the processing of Personal Data) provide Customer with reasonable assistance as necessary for Customer to perform its obligation under Data Protection Legislation to respond to requests by data subjects, including if applicable, Customer’s obligation to respond to requests for exercising the data subject’s rights set out in Chapter III of the GDPR.

7. Privacy Pledge

We commit to putting you first. We are very transparent about collecting data, using information, and keeping it secure. We ensure Tambola Bingo maintains safe and consistent practices regarding your data and privacy.

8. Data Automatically Collected

  • Data regarding the account and game progress.
  • Mobile device identifiers.
  • Information related to your devices like device name, operating system, browser type, and language.
  • Data regarding the use of service and interaction with other players.
  • Google Analytics is used to track user interaction with the app and time spent on the app. Collected data motive to deliver a better user experience to app users.

9. Reason to collect data

  • Improve the overall experience.
  • Update your profile.
  • Manage relationships with you.
  • Provide social features,
  • Respond to comments and questions
  • Communicate with other players

10. Data Protection

10.1 Security Safeguard

To ensure a secure and safe overall experience, we strive to implement both technical and physical security measures. This is done to protect your data from unauthorized access, misuse, or unauthorized access.

10.2 Data Retention

Your data is retained as long as your account is active. If you want us to remove your personal data, we shall retain it necessary for legitimate business interest. It shall comply with legal obligations.

10.3 Cookies

Like many other applications, we also collect cookies’ information. A cookie is a small data file that is directly transferred to the computer's hard disk for record-keeping purposes. Session ID cookie helps in getting a better understanding of how users interact.

11. Use of Service – Restriction

The below-mentioned restrictions apply to the use of the services:

  • You should not use the service if you are under 18. You will be held responsible for any unauthorized use of service.
  • Your account should be used only for the sake of fun and entertainment. The service shouldn’t be used for any other purpose.
  • It should not be used for any illegal activity.
  • The account doesn’t have to be used for repetitive messages (spam), junk email, advertise, and solicit.
  • No objectionable or offensive information should be posted. Nothing should be related to abusive, threatening, racial, sexual, or obscene.
  • Your account shall not be used to cheat or hack the game by any means.
  • You are not allowed to sublicense, lease, trade or gift or transfer your account to anyone.
  • You aren’t allowed to create or use more than one Facebook account to use the service.
  • Never use the service if you have previously been banned from using the service.
  • If you don’t agree with the Terms and Conditions or the Privacy Policy, your authorization to use the service will be immediately terminated.

When the Tambola Bingo app is downloaded and used, only the information related to your device is taken into consideration to improve the application. The Facebook account of the registered users helps in identifying the user and fetch details regarding name and profile picture. Email address is optional.

12. Updation of the Privacy Policy

This Privacy Policy is subjected to changes from time to time. So, it is important for you to review it frequently. We shall notify the updates on the homepage. Your continued usage of the service clearly means that you accept all the changes

Last Update Privacy Policy on October 06, 2021.

13. Contact Us

If You have any questions, comments, or concerns regarding our Policy, you may contact Us through our customer support page or through the information provided below:

You can contact our grievance officer Mr. Amit Dua technology head of Tambola Bingo at Email:

The grievance officer Mr. Amit Dua has identified above pursuant to the provisions of applicable laws including but not limited to the IT Act, 2000 and the Consumer Protection Act, 2019, and the rules enacted under those laws.